Help Desk Supervisor

Description

Position Summary: Hitss is seeking a Help Desk Supervisor with experience in IT support and service management to deliver innovative solutions. Key Highlights: 1. Belong to a company with 36 years of experience in technology 2. Join the América Móvil Group At **Hitss**, a technology company with over 36 years of experience delivering innovative solutions across Latin America, the USA, and Europe, we are currently looking for our next **HELP DESK SUPERVISOR!** **REQUIREMENTS:** * Bachelor's degree in Engineering: Systems, Computing, Electronics, Informatics, Software, Informatics and Systems, Computing and Systems, or Information Systems. **(MANDATORY)** * Minimum of three (3\) years of **CERTIFIED** experience in IT support or help desk management. **(MANDATORY)** * Certified course, workshop, or diploma in: Project Management under the PMBOK standard, with a minimum of 24 contact hours. **(MANDATORY)** * Certified course, workshop, or diploma in: IT Service Management, with a minimum of 24 contact hours. **(MANDATORY)** **BENEFITS:** * Full payroll salary from day one. * Membership in the América Móvil Group. * Half-day off on your birthday! * Corporate agreements. *“Global HITSS maintains an inclusive hiring policy and therefore invites all individuals to participate in the referenced selection process.” We invite you to visit our website: http://www.globalhitss.com/* Employment Type: Full-time Salary: S/.1\.00 \- S/.2\.00 per month Application Question(s): * Are you currently employed? * What is your salary expectation for this position? * Do you hold any certificate for a workshop, diploma, or course related to IT SERVICE MANAGEMENT? (Minimum 24 contact hours) * Where do you currently reside? * What is your availability if selected? * Do you hold any certification in project management under the PMBOK standard, with a minimum of 24 contact hours? * How many years of experience do you have as a help desk or IT services supervisor or coordinator? * Do you hold a bachelor's degree or university title? If yes, please specify your field of study. Work Location: On-site employment