Hotel Receptionist

Description

Job Summary: We are seeking a friendly and organized professional with excellent communication skills to manage front desk operations, customer service, and reservations, while maintaining composure under pressure. Key Highlights: 1. Flexibility to work rotating shifts 2. Friendly, efficient, and service-oriented attitude with strong communication skills 3. Opportunity for professional development and a pleasant working environment **PROFILE:** * Flexibility to work rotating shifts: 6:00am \- 3:00pm / 1:00pm \- 10:00pm / 9:00pm \- 6:00am * Friendly, efficient, and service-oriented attitude. * Strong communication skills, including clear verbal expression and professional telephone etiquette. * Good organizational abilities. * Ability to remain calm and courteous, yet firm, under pressure. * Intermediate English proficiency. * Excellent knowledge of MS Office. * Experience with Infhotel system (not mandatory) **RESPONSIBILITIES:** * Greet guests and provide information. * Process guest check-in. * Deliver excellent customer service. * Answer incoming phone calls. * Manage reservations and cancellations. * Resolve conflicts and incidents. * Provide relevant tourist information. * Handle expenses and process check-out. * Maintain hotel confidentiality and security standards. * Respect guest privacy, among other duties. **BENEFITS:** * Timely salary payments * Covered lunch * Opportunity for professional development and a pleasant working environment. Contact us at the following number \+51 913 139 185 Employment type: Full-time Salary: S/.1,500\.00 \- S/.1,700\.00 per month Work location: On-site employment