Description
Job Summary:
We are seeking a creative and proactive support technician to provide remote and on-site assistance, manage support tickets, prepare reports, and propose improvements in a continuous learning environment.
Key Highlights:
1. Continuous learning in IT and growth in technological knowledge.
2. A suitable work environment and opportunities to propose improvements.
3. Creativity, innovation, proactivity, and ethics are valued.
**Responsibilities:**
* Provide remote and on-site user support.
* Manage assigned support tickets.
* Prepare inventories and support reports via email.
* Propose solutions and improvements for assigned tasks.
**Knowledge and Experience:**
* Software and hardware support.
* Wired and wireless networks.
* Servers, hosting, etc. (desirable)
**Skills:**
* Planning for teamwork.
* Strong oral and written communication skills.
* Continuous research and innovation in activity development.
* Sound judgment in problem resolution.
**We Offer:**
* Market-competitive compensation based on performance.
* Continuous learning in all areas related to IT.
* A suitable work environment for fulfilling job responsibilities.
* Growth in technological knowledge.
**We Require:**
* Creative and innovative individuals.
* Individuals with strong ethical values.
* Proactive in their activities.
* Eager to learn and teach.
* Aligned with the company’s objectives and projects.
Employment Type: Full-time, Permanent
Salary: S/.1,200\.00 per month
Education:
* Completed technical program (desirable)
Work Location: On-site employment