IT Support Assistant / Systems Technician (Level 1)

Description

Job Summary: We are seeking an On-Site Support Technician to ensure first-level technical support for users, IT operational continuity, and security in Lince. Key Highlights: 1. First-level technical support for end users and IT operations management. 2. Preventive and corrective maintenance of hardware, software, and equipment. 3. Opportunity to gain experience in corporate account management. We are looking for a **Technical or University Graduate in Computer Science, Information Systems, or related fields**, to serve as an **On\-Site Support Technician**, directly assigned to our client’s offices in Lince. You will be responsible for delivering first-level technical support to end users, ensuring the operational integrity of the IT infrastructure, and enforcing information security protocols. **Main Responsibilities:** * Respond to Level 1 user requests and incidents onsite (Windows and Office 365\). * Perform preventive and corrective maintenance on hardware, software, peripherals, and corporate mobile devices. * Execute and verify scheduled periodic backups (backups). * Carry out basic web system administration and maintenance tasks for the client. * Manage user access rights, account creation/deactivation, and permissions within local systems. * Update data records in Excel and the client’s internal platforms. * Monitor and maintain up-to-date physical and logical inventories of on-site IT assets. * Act as liaison and coordinate directly with technology and telecommunications vendors. * Ensure strict compliance with the client’s information security policies. **Requirements:** * Technical or university degree in Computing and Informatics, Systems Engineering, Networking, or related disciplines. * Experience or solid knowledge of end-user support (Office 365, Windows 10/11, peripheral configuration). * Intermediate proficiency in Microsoft Excel. * Basic understanding of web administration and data backup protocols. * Excellent communication skills, direct interaction with clients/users, and problem-solving abilities. * Availability to work 100% onsite at the assigned location (Lince). **Benefits:** * Opportunity to gain experience in corporate account management and in\-house support. * Continuous training and a structured technical learning path. Salary: S/.1,400\.00 \- S/.1,600\.00 per month Workplace: Onsite employment