Description
Job Summary:
We are seeking a Customer Service Call Center Agent for patient care and follow-up, focused on scheduling and managing appointments at a dental clinic.
Key Responsibilities:
1. Patient attention and follow-up in dental clinic
2. Medical appointment scheduling and telephone/WhatsApp customer service
3. Patient data entry and information updating
Multident Chacarilla Dental Clinic, located in the Surco district, is currently seeking personnel for its Customer Service **Call Center** department, oriented toward patient care and follow-up, with an attitude to join our team.
Responsibilities:
* Answering telephone calls and WhatsApp messages.
* Scheduling, confirming, and rescheduling medical appointments.
* Providing information about services, procedures, and operating hours.
* Patient follow-up and appointment reminders.
* Entering and updating data in the system.
Requirements:
· Sales experience preferred but not required.
· Strong communication skills.
· Proactive, results-oriented attitude.
· Availability for on-site work.
Salary: S/.1,300.00 - S/.1,500.00 per month
Work Location: On-site employment