Regional Supervisor

Description

Job Summary: Leads and supervises service contracts in mining, optimizing resources and ensuring customer satisfaction and achievement of objectives. Key Highlights: 1. Field team leadership 2. Maintenance operations optimization 3. Service contract management **United. Inspired.** Performance unites us, innovation inspires us, and commitment drives us forward. **All new ideas are welcome.** We seek candidates who want to develop, grow, and dare to think differently. Innovation is a fundamental part of our DNA. If you value an environment where you can think creatively and continuously evolve, you will thrive here. **About Us.** Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. With innovative technology, we develop and provide safe and innovative equipment—including drilling platforms, rock excavation and construction equipment and tools—for both surface and underground applications. We also offer world-class services and aftermarket support, as well as automation, digitalization, and electrification solutions. Our global headquarters is in Örebro, Sweden, and we have approximately 18,000 passionate employees collaborating with customers in over 150 countries. Learn more at epirocgroup.com. We succeed in our core business because we are passionate innovators with the courage to change. Through collaboration and mutual trust, teams and individuals rely on and support each other to deliver solutions. Together, we lead the way toward more sustainable mining and construction. **Join Our Team** If you are interested in **service contract management, field team leadership, and maintenance operations optimization in mining**, join our **Parts & Service team as Regional Supervisor** **Your Mission** Lead and supervise assigned service contracts, ensuring compliance with Epiroc’s operational, safety, and quality standards. This position is responsible for optimizing human, technical, and financial resources, guaranteeing operational continuity, customer satisfaction, and achievement of business objectives. **What Will Be My Responsibilities?** * Supervise service contracts in the assigned region through planning and periodic site visits. * Coordinate with customers and internal teams on maintenance execution, logistics, and resource allocation. * Monitor operational costs and ensure efficient use of personnel, spare parts, tools, and assets. * Lead and manage field work teams, promoting adherence to safety, health, and environmental standards. * Track maintenance KPIs, technical reports, monthly valuations, and improvement opportunities. * Manage scheduling of personnel assigned to contracts and participate in interviews to fill current vacancies. * Ensure compliance with internal policies, applicable legal requirements, and customer contractual obligations. **Ideal Candidate for This Position:** * Degree-holding and licensed professional in Mechanical Engineering, Mechanical-Electrical Engineering, Electronics, Mechatronics, or Industrial Engineering. * Minimum 5 years’ experience in similar roles managing contracts and equipment maintenance. * Knowledge of maintenance planning, asset management, cost control, and KPIs. * Experience with underground and/or surface mining equipment—ideally Epiroc or similar equipment. * Leadership, decision-making, organizational, and pressure-management skills. * Customer orientation and experience coordinating and negotiating with customers. * Willingness to travel to high-altitude locations and work under non-standard shift systems. * Advanced Office proficiency; intermediate English desirable. * Valid A2B driver’s license and medical fitness to work per established protocol. **Everything Starts with People.** The world needs metals and minerals for the energy transition, and our cities and infrastructure must expand to serve a growing population. To succeed, we need to accelerate the shift toward more sustainable mining and construction industries. At Epiroc, we drive this transformation together with customers and commercial partners across more than 150 countries, developing and delivering innovative and safe equipment, digital solutions, and aftermarket support. **We believe everyone has the right to equal opportunity.** We encourage applications from all qualified individuals, including women, visible minorities, Indigenous peoples, and persons with disabilities. We foster an inclusive culture where diversity is not just a goal but a fundamental part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com