Job Summary: After-sales service coordinator for an automotive workshop, responsible for managing work orders, quotations, and customer communication. Key Highlights: 1. Coordination of service sales in automotive workshops 2. Administrative management of after-sales service 3. Proactive communication with customers regarding service status Academic Level: **Technical or University Degree** Profession: Administrator, Industrial Engineer, Mechanical Engineer, or Mechanical Technician MS Office: Intermediate English: Basic Experience: 2 years coordinating service sales in automotive workshops 2 years performing administrative tasks in after-sales service **MAIN RESPONSIBILITIES** * Collect all necessary information about the vehicle, including its condition, faults, and maintenance or repair requirements, to facilitate accurate diagnosis and service quotation. * Generate Work Orders in the GDS system for vehicle repairs at the workshop, in accordance with services agreed upon during vehicle reception with the customer, efficiently and promptly. * Prepare service quotations for both scheduled and walk-in customers, ensuring they are informed of service costs and maintaining continuous follow-up until approval. * Inform customers about service progress, delays, need for additional work, service completion, payment, and vehicle pickup from the workshop, to prevent customer dissatisfaction due to waiting times. Salary: Up to S/.1,800\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
