Slot Machine Administrator

Description

Job Summary: University-educated professional with casino experience, responsible for strategy development, resource management, and supervision of staff and customers. Key Highlights: 1. Experience in casino and slot machine management 2. Ability to prepare budgets and forecasts 3. Supervision and coordination of staff and customer service **REQUIREMENTS:** \- University degree in Business Administration, Hospitality and Tourism, Marketing, or related fields. \- Knowledge of casino or slot machine operations. \- Experience in budgeting and forecasting. \- Familiarity with procedures involving MINCETUR. \- Minimum of 5 years of relevant work experience. **RESPONSIBILITIES:** \- Implement and ensure staff compliance with company strategies, promotions, customer service standards, rules, and policies. \- Ensure efficient utilization of all allocated resources, delivered on time and aligned with company objectives. \- Coordinate, supervise, and monitor customer service within the gaming floor. \- Propose improvements to processes and procedures related to customer management. \- Conduct ongoing customer follow-up to identify their needs. \- Utilize the video monitoring area as support to better fulfill assigned responsibilities. \- Conduct performance evaluations of subordinates and provide feedback with improvement opportunities. \- Coordinate with HR for hiring new staff. \- Coordinate with the Technical Department regarding maintenance, repair, and operation of machines to ensure continuous functionality. **OFFERED:** \- Job stability \- Formal employment registration with all statutory benefits. Employment type: Full-time Application question(s): * Are you willing to work rotating shifts, including overnight shifts? * Do you accept the remuneration of 2\.2k? Work location: On-site employment