Technical Support

Description

Job Summary: We are seeking a Technical Support professional to assist users with hardware and software issues, diagnose incidents, perform maintenance, and administer systems. Key Responsibilities: 1. Provide comprehensive technical support for hardware and software 2. Efficiently diagnose and resolve technical incidents 3. Manage and update inventories of technological assets We are currently looking for a **Technical Support** professional. If you meet the following requirements, you are the ideal candidate! **Academic Qualifications** Graduate Technician or Bachelor in Computer Science and Informatics, Systems Administration, or related fields. **Experience** 1. Minimum 2 years of experience in this position. 2. Proficiency and knowledge of software/hardware for electronic devices (mobile phones, laptops, computers, etc.). 3. Proficiency and knowledge of operating systems (Windows). **Responsibilities** * Provide technical support to users for hardware and software, ensuring operational continuity. * Timely and efficient diagnosis and resolution of technical incidents. * Perform preventive and corrective maintenance on computer equipment and peripherals. * Install, configure, and update software, operating systems, and technological tools. * Administer user accounts, access rights, and system configurations. * Manage and update inventories of technological assets. * Provide support for networks, connectivity, and technological infrastructure. **Employment Conditions** 1. Formal employment registration from day one 2. Market-competitive salary Immediate availability to work in the Surco district **Required Competencies** * Supervisory ability * Organization and planning * Problem-solving skills * Effective communication Employment Type: Full-time Application Questions: * In which district do you reside? * Do you have immediate availability? * Please provide your current phone number * What is your salary expectation? Work Location: On-site employment