Browse
···
Log in / Register
Job Summary: We are seeking a university student to provide operational support in organizing, cleansing, and analyzing the customer portfolio, as well as generating control reports. Key Highlights: 1. Key operational support for customer portfolio management. 2. Opportunity for development in data analysis and process improvement. 3. Collaborative work in a continuous learning environment. **Introduction** Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing. We help our clients navigate complexity with confidence—empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job—you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a client service role, in our brokerage division, in our benefits and human resources consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Description** Provide operational support to the department in organizing, cleansing, and analyzing the customer portfolio, as well as in generating control reports, tracking tasks, and managing renewal-related activities. This role requires the ability to manage information accurately and orderly, and to actively contribute to continuous improvement of internal processes. **How You’ll Make an Impact** * Organize, update, and maintain customer portfolio data, ensuring order, consistency, and accuracy of information. * Prepare operational and tracking reports—including progress updates, pending items, and relevant alerts—for departmental management. * Monitor and control internal activities (tasks, renewals, commitments, deliverables), maintaining visibility into deadlines and responsible parties. * Support renewal tracking by updating statuses, verifying information, and alerting deviations. * Monitor data derived from customer satisfaction surveys and client visits, supporting activation of appropriate actions when required. * Participate in coordination and follow-up meetings, assisting in report preparation, agreement documentation, and control points. * Contribute to continuous improvement by identifying opportunities to optimize data organization and analysis. * Coordinate and maintain communication with internal departments to ensure accurate updating, validation, and traceability of information. **About You** * Academic Profile: University student from the 8th semester onward in Industrial Engineering, Systems Engineering, Business Administration, or related fields. * English: Intermediate \- Advanced * Proficiency in project tracking tools (Excel, Power BI): Advanced. * Knowledge of information analysis, presentation, and management, as well as tracking of management indicators. Desired experience in preparing operational reports and controls, and using collaborative digital tools such as SharePoint and Microsoft Teams. * Competencies: Task management and follow-up, active listening and effective communication, accountability, and willingness to propose innovative ideas in information validation and standardization processes. This is your opportunity! Apply now and become part of Gallagher.
