Collections Manager

Description

Job Summary: We are seeking a committed, results-oriented Collections Manager to negotiate and recover accounts receivable, providing advisory support and follow-up. Key Highlights: 1. Results-oriented and committed professional 2. Strong skills in effective negotiation and portfolio recovery 3. Opportunities for professional growth and development **On behalf of one of our clients, we are currently looking for a Collections Manager**, a committed, results-oriented professional with strong negotiation skills, who meets the following profile: **REQUIREMENTS:** * Technical or university degree in **Administration, Accounting, Finance, Economics, or related fields**. * **Minimum 1 year of experience** in collections management, customer service, call center, or similar areas. * Experience in **debt negotiation, payment agreements, or portfolio recovery**. * Knowledge of CRM and/or Finance. **RESPONSIBILITIES:** * Contact customers by phone to inform them about their debt status and payment due dates. * Negotiate payment agreements assertively and respectfully, establishing timelines and payment methods aligned with customers’ needs. * Conduct detailed follow-up on established payment agreements with customers and ensure compliance. * Provide advisory support and guidance to customers, offering current and most suitable options to settle their debt. * Meet company-established portfolio recovery targets and performance indicators. * Record and update payment information and customer interactions in the company’s management systems. * Collaborate with other departments to resolve issues related to customer debts and payments. * Daily reporting of activities performed—including collections executed and payments received—to supervisors. **WORKING CONDITIONS:** * We offer a dynamic and challenging work environment with opportunities for professional growth and development. * Formal employment from day one, including all statutory benefits under the general labor regime (profit-sharing, CTS, standard health insurance, paid vacation). * **Working Hours:** Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. Salary: S/.1,200\.00 per month Application Questions: * Have you previously managed collections for written-off or hard-to-recover portfolios? * Are you available to work Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. (occasional Saturdays)? * Do you agree with the base salary of S/1200 under the general payroll regime, plus commissions? * What is your availability to assume this position? Work Location: On-site employment