Job Summary: This position involves performing low-to-mid-complexity service work, identifying opportunities for improvement, and diagnosing failures to propose corrective actions. Key Responsibilities: 1. Identify opportunities for improvement in customer operations. 2. Perform field service tasks and technical analysis. 3. Diagnose failures and request proactive corrective actions. At **ABB**, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. **This position reports to:** Service Operations Manager \_\_ **Your Role and Responsibilities** In this role, you will have the opportunity to perform low-to-mid-complexity service work in accordance with work instructions and in compliance with ABB’s standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a ‘right-first-time’ mindset, collaborating closely with customers. You will also demonstrate your expertise by showing a clear sense of urgency and accountability within your area of responsibility. The working model for this position is: **Onsite**. This role contributes to the **Electrification Business Area** in **Lima, Peru**. **You will be primarily responsible for:** * Working with the customer (during onsite visits) to identify opportunities for improvement in their operations and eliminate pain points. * Performing field service tasks, identifying technical issues, and conducting analysis through remote or onsite activities across relevant service categories and product lines. * Preparing required material lists for service activities and ensuring all materials, spare parts, and equipment are available and meet appropriate quality standards for such activities. * Diagnosing equipment or process failures, requesting proactive corrective actions, and providing recommendations to prevent recurrence of such issues in the future. **Qualifications for the Role** * You hold a professional degree and are licensed/registered in Electrical Engineering, Mechatronics Engineering, or related fields. * You have 3 or more years of experience in similar roles. * You communicate fluently in intermediate-to-advanced English. * You possess leadership, effective communication, and negotiation skills, with the ability to interact with customers and cross-functional teams. * You have solid knowledge of medium- and low-voltage product portfolios, including power and control equipment. * You understand and apply international standards ANSI and IEC. * Familiarity with NFPA 70 (NEC) is desirable. * You are available for national and international travel. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit **https://www.abb.com** to learn more about the impact of our solutions across the globe.
María García
Indeed · HR
María García
Indeed · HR
