Summary: Guest Experience Experts play a critical role in delivering seamless experiences to internal and external guests and contributing to smooth hotel operations. Highlights: 1. Possess autonomy to enhance guest experience 2. Work in diverse environments and handle various tasks 3. Always take the right actions for guests and the business **Additional Information** **Job Number**26027583 **Job Category**Rooms \& Guest Services Operations **Location**Sheraton Lima Historic Center, Paseo de la Republica, Lima, Lima, Peru, 15001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our Guest Experience Experts play a vital role in delivering seamless experiences to external and internal guests. Guest Experience Experts work across multiple departments and proactively provide a wide range of services required by guests during their stay. They move freely as needed across diverse environments to process tasks, respond to guest requests, prepare reports, and introduce highlights of the local area—ensuring these interactions become an essential part of smooth hotel-wide operations. They possess autonomy in determining how to work within our diverse environment. Regardless of the position, several elements are indispensable for success: maintaining a safe workplace, complying with company policies and procedures, safeguarding confidentiality, protecting company assets, adhering to quality standards, and ensuring professional appearance—including uniform and personal presentation—as well as professional communication. Consistently fulfilling these responsibilities (and responding appropriately to other reasonable job duties as required) is essential for Guest Experience Experts to correctly serve guests and the business every time. *Marriott International is an equal opportunity employer committed to welcoming and providing opportunities to all individuals. We actively foster an inclusive environment where each associate’s background is valued and respected. Our greatest strength lies in the rich fusion of cultures, talents, and experiences among our associates. We are committed to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Joining the Sheraton family means becoming part of a global community. Since 1937, we have provided places where people gather and connect. Sheraton has built more than 400 communities worldwide where associates feel connected. We welcome and greet our guests, connecting them through engaging experiences and heartfelt service. If you are a team player who believes in delivering meaningful guest stays, explore Sheraton’s career opportunities. We seek individuals who resonate with Sheraton’s mission to be “The World’s Gathering Place.” By joining Sheraton Hotels & Resorts, you become part of Marriott International’s brand portfolio. Why not work in a place where you can do your best work, achieve your goals, join an outstanding global team, and **become your best self**?
María García
Indeed · HR
María García
Indeed · HR
