Hotel Receptionist - Cusco

Description

Job Summary: A prominent hotel company seeks an experienced Receptionist to ensure compliance with service standards, perform check-in/out, billing, and reservation management, while delivering excellent customer service. Key Responsibilities: 1. Ensure compliance with service standards and chain programs. 2. Handle and manage hotel reservations and deliver high-quality customer service. 3. Technical professional in Hospitality and Tourism with advanced English proficiency. A leading hotel company with presence in Lima, Cusco, Machu Picchu, and Tarapoto is seeking: Hotel Receptionist Responsibilities: • Ensure compliance with service standards and chain programs. • Perform check-in / check-out according to established procedures. • Apply correct customer billing procedures. • Handle and manage hotel reservations. • Deliver excellent service in accordance with chain standards. • Identify appropriate solutions for customer requests. REQUIREMENTS • Technical professional in Hospitality and Tourism or related fields. • Minimum 1 year of experience in similar positions. • Knowledge and experience in quality standards. • Advanced English proficiency. • Strong customer service orientation. • Verbal communication and interpersonal skills. -Requirements- Minimum education: Technical 1 year of experience Keywords: reception, receptionist, recepcionista