HOTEL RECEPTIONIST

Description

Job Summary: We are seeking a service-oriented Receptionist to create a welcoming atmosphere, provide friendly information to guests, and manage daily hotel operations. Key Responsibilities: 1. Create a welcoming atmosphere and provide friendly information to guests. 2. Comprehensive management of check-in/check-out and coordination of services. 3. Opportunity for professional development and ongoing training. **Job Objective**: Create a welcoming atmosphere and provide guests with friendly, approachable, and service-oriented information. **Education**: Technical and/or university studies in Hospitality and Tourism and/or related fields. **Requirements**: * Minimum 6 months of experience as a receptionist and/or in customer service. **Competencies**: * Service orientation, proactive attitude, clear and concise communication, teamwork, responsibility, and punctuality. * Proficiency in using and operating POS systems, knowledge of invoicing and receipts. * Basic conversational English proficiency. **JOB FUNCTIONS**: * Perform room check-in and check-out. * Conduct shift handover (cash reconciliation, review of incident logbook, verification of daily reservations, checking stock levels of products and beverages for sale). * Monitor guest arrival reports. * Assign room numbers in coordination with the reservations department. * Issue electronic payment receipts. * Supervise and schedule Housekeeping staff work hours for room cleaning. * Coordinate with the maintenance department. **Benefits**: * Formal employment from Day 1 under a microenterprise regime (15 paid vacation days, SIS health insurance, AFP or ONP pension fund). * Career progression path and a positive work environment. * Timely salary payments. * Ongoing training opportunities. Employment Type: Full-time Salary: S/.1,300.00 - S/.1,400.00 per month Work Location: On-site employment