Management Assistant

Description

Job Summary: Provide comprehensive support to management and daily operations by managing administrative, accounting, logistics, and HR processes, and serving as the operational liaison with marketing and sales. Key Highlights: 1. Comprehensive support to management and daily operations 2. Management of administrative, accounting, logistics, and HR processes 3. Operational liaison with marketing and sales **General Objective** Provide comprehensive support to management and the company’s daily operations through efficient management of administrative, accounting, logistics, and human resources processes. Additionally, serve as the operational liaison with the marketing and sales department, ensuring smooth customer service, rigorous inventory control, and brand positioning. **Main Responsibilities** * Issue invoices, receipts, and credit notes, ensuring accurate recording of purchases and sales. * Perform bank account reconciliations and settlements for each order or sale completed. * Calculate working hours records for payroll processing and timely submit information to the external accountant for monthly tax filings. * Manage purchase orders, coordinate payments, and maintain up-to-date supplier relationships. * Continuously monitor warehouse stock levels, alerting on shortages and participating in periodic inventories. * Coordinate deliveries with motorcycle couriers, taxis, or courier agencies to ensure timely and accurate order fulfillment. * Prepare and follow up on quotations for customers, identifying their needs and delivering personalized service. * Conduct recruitment activities including job postings, candidate screening, selection, and interview coordination. * Respond to messages on commercial platforms (WhatsApp, Instagram, TikTok), providing prompt customer service and handling complaints or claims. * Manage and list products on *marketplace* platforms (Saga, Agora, Ripley, Yape, among others). * Support updating the company website, digital catalog, and Linktree. * Act as a liaison with designers—transmitting briefs and ideas—and assist with logistics for photo shoots, *trail* outings, activations, and corporate events. * Support tracking and shipping products to *influencers* or brand ambassadors. **Responsibilities** * Ensure accounting documentation and payroll calculations are error-free and submitted within established deadlines. * Ensure orders are dispatched on time and physical stock matches system records. * Maintain an updated and organized database of customers, suppliers, and delivery records. * Ensure customer communication and operational actions reflect the company’s visual identity and core values. **Key Competencies** * Organization and Planning * Effective Communication and Customer Service * Analytical Ability and Attention to Detail * Proactivity and Problem Solving * Teamwork and Adaptability **Job Requirements** * **Education:** Technical graduate or students in final semesters of Administration, Accounting, Marketing, or related fields. * **Experience:** Minimum 1–2 years in Administrative Assistant, Management Assistant, Operations Executive, or Customer Service roles. * **Office Tools:** Intermediate/advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace platforms. * **Administrative Knowledge:** Issuing payment vouchers (SUNAT/factoring systems), basic bank reconciliation, and inventory control. * **Digital / Marketing Knowledge:** Interactive social media management, basic knowledge of design/editing tools (Photoshop, Canva, or Illustrator), and marketplace inventory management. **Working Conditions** * Formal employment under MYPE (Microenterprise) payroll. * **Work Schedule:** Full-time (48 hours per week). * **Working Hours: Wednesday to Sunday, 8:30 AM to 5:30 PM; Tuesday, 9:00 AM to 2:30 PM** Salary: S/.1,500.00 \- S/.1,800.00 per month Work Location: On-site employment