Receptionist

Description

Job Summary: Pariwana Hostel Cusco is seeking talent for its Reception team, responsible for check-in/out, direct sales, and guest service. Key Highlights: 1. Experience working in a hostel chain that leads the Peruvian market 2. Dynamic environment and continuous learning 3. Guest service and reservation management We invite you to join the Pariwana Family! · At Pariwana Hostel Cusco, we are searching for top talent to join our Reception team. · What benefits do we offer? -Monthly hotel points payment. -All statutory benefits from day one (MYPE regime). -Staff snack included. -Subsidized staff lunch. -Corporate benefits and discounts. -The incredible experience of being part of a hostel chain that leads the Peruvian market. · What requirements must you meet? -You enjoy dynamic environments; possess strong attitude and eagerness to learn. -English proficiency: intermediate (mandatory). -Availability to work on rotating monthly schedules (6 working days per week with 1 day off). · What will be your main responsibilities? -Conduct guest check-in/check-out according to established procedures. -Promote direct sales (reservations via hostel’s website) to walk-in guests. -Register guest data into the system, cross-checking information on the registration form against identification documents (passport, ID, DNI). -Address guest inquiries regarding their reservations; notify the Reception Supervisor if any modifications are required. -Review the occurrence logbook from the previous two shifts to stay informed about events during your absence; keep it updated with incidents occurring during your shift. -Process payments correctly in Cloudbeds and Rumibilling systems (cash, credit/debit cards), verifying authenticity of banknotes and coins (Peruvian soles / US dollars). -Issue and deliver payment receipts accurately, as requested by the guest. -Perform cash and card reconciliation. -Coordinate with Housekeeping regarding room/bed changes, arrivals, and departures using the Room Report. -Coordinate and register daily transfer-ins and transfer-outs. -Report guest complaints and/or suggestions to the Reception Supervisor and/or Administrator. -Notify the Security department about Lost & Found items. -Fulfill other duties assigned by your immediate supervisor within the scope of your competence.-Requirements- Minimum education: Technical years of experience Languages: English Age: between 20 and 30 years Keywords: recepcion, receptionist, recepcionista