Hotel Receptionist

Description

Job Summary: We are seeking a proactive Hotel Receptionist with excellent communication skills to serve as the first point of contact for guests, ensuring a positive and efficient experience. Key Responsibilities: 1. Manage check-in/check-out and guest inquiries, ensuring guest satisfaction. 2. Coordinate with other departments to ensure a seamless hotel experience. 3. Develop communication and customer service skills. **Hotel Receptionist** **Job Summary** We are looking for a proactive **Hotel Receptionist** with excellent communication skills to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a positive and efficient experience from arrival to departure. **Responsibilities** * Manage guest check\-in and check\-out processes courteously and efficiently. * Respond to guest inquiries via phone, email, and in person, providing accurate information about facilities and services. * Process payments and manage guest accounts. * Coordinate with other departments (housekeeping, maintenance, restaurant) to ensure guest satisfaction. * Handle reservations and special requests. * Maintain cleanliness and order in the reception area. **Requirements** * Proficiency in English, intermediate to advanced level **(spoken and written).** * Prior experience in reception roles, preferably in the hospitality industry. * Excellent interpersonal and customer service skills. * Ability to effectively solve problems under pressure. * Knowledge of hotel management systems (preferred). * Positive attitude and professionalism. Employment Type: Full-time, Permanent Salary: S/.1,300\.00 \- S/.1,500\.00 per month Work Location: On-site employment