Description
Job Summary:
We are seeking an organized, customer-oriented Reservation and Operations Coordinator with experience in tourism operations and reservation management to coordinate services.
Key Highlights:
1. Professional development opportunities and career path.
2. Excellent work environment.
3. Base salary plus commissions.
We are currently looking for a **Reservation and Operations Coordinator** to join our team. We seek an organized, customer-oriented individual with experience in tourism operations and reservation management.
**Requirements**
* Technical or university degree in Tourism, Hotel Administration, or related fields.
* Minimum 2 years of experience in tourism operations, hotel reservations, and customer service.
* Proficiency in computer tools and reservation platforms (hotel-related or similar).
**Competencies**
* Customer orientation and service mindset.
* Excellent interpersonal communication.
* Organization and attention to detail.
* Problem-solving ability.
* Proactivity and desire for professional growth.
* Teamwork capability.
**Main Responsibilities**
* Manage and coordinate tourist service reservations.
* Coordinate daily operations with suppliers and customers.
* Provide customer support and follow-up before, during, and after their reservations.
* Keep reservation platform information up to date.
* Resolve operational incidents promptly.
* Coordinate with various departments to ensure proper service execution.
**We Offer**
* Competitive market-aligned salary.
* Attractive remuneration scheme: base salary plus commissions.
* Formal employment registration with all statutory benefits.
* Professional development opportunities and career path.
* Excellent work environment.
**Work Modality**
On-site – Cusco
Salary: S/.2,000.00 \- S/.2,200.00 per month
Workplace: On-site employment