Description
Job Summary:
We are seeking a virtual advisor and streamer for Joli Joli, a leading women's footwear brand, to manage personalized advisory services, drive sales, and strengthen the brand through live streaming.
Key Highlights:
1. Key role in the shopping experience and brand promotion.
2. Opportunity to directly influence sales and business growth.
3. Continuous professional development and growth opportunity.
At Joli Joli, a leading women's footwear brand, we believe exceptional customer service can transform an inquiry into an unforgettable shopping experience. As a virtual advisor and streamer, you will provide personalized advisory services to our customers, driving company sales through efficient, friendly, and results-oriented service. Additionally, you will participate in live streaming sessions to strengthen brand presence and promote our products.
**Key Responsibilities**
* Respond to customer inquiries via messages, calls, and other communication channels.
* Provide clear and accurate information about products, promotions, and purchasing processes.
* Encourage purchases and follow up on sales to meet commercial targets.
* Accurately record completed sales and verify payments before scheduling orders.
* Prepare sales reports and ensure proper operational control during your shift.
* Conduct live streaming (Live) sessions to promote products, interact with customers, and boost sales.
* Propose strategies that contribute to sales growth.
* Resolve customer service issues and ensure a satisfactory shopping experience.
* Comply with company-established procedures, protocols, and standards.
* Perform other job-related duties as assigned by your immediate supervisor.
**Requirements**
* Professional or technical degree in Administration, Marketing, Advertising, or related fields.
* Mandatory experience in sales, customer service, or similar roles.
* Strong communication skills, customer orientation, and commercial abilities.
* Good on-camera presence and poise.
* Proactivity, responsibility, and goal-oriented mindset.
**Work Mode and Schedule**
* Full-time on-site work.
* Monday to Sunday, 8 AM to 5 PM (one rotating day off per week)
**Benefits**
* Base salary: S/ 1,500, scalable based on experience and performance.
* Corporate discounts across the business group.
* Ongoing training and professional development.
* Growth opportunities.
* Join a brand with strong market projection.
Salary: S/.1,500\.00 \- S/.1,800\.00 per month
Workplace: On-site employment