Store Supervisor - Café Industry

Description

Job Summary: Supervise and execute the store's daily operations, ensuring service standards, quality, order, and staff supervision. Key Highlights: 1. Lead a young team in the food industry. 2. Ensure operational continuity and customer satisfaction. 3. Coordinate and supervise staff, managing tasks and performance. Macchia Café is seeking its next Store Supervisor. MUST-HAVE: Experience in the food industry and prior leadership of a young team. Objective: Supervise and execute the store's daily operations during the assigned shift, ensuring compliance with service, quality, and order standards; proper cash handling and inventory management; and appropriate staff supervision—thereby guaranteeing operational continuity, timely resolution of incidents, and a satisfying customer experience, aligned with the Store Leader’s guidelines and business objectives. Key Responsibilities: \*Supervise overall shift operations, ensuring correct store opening and closing and uninterrupted service. \*Coordinate and supervise staff, assigning tasks, monitoring attendance, performance, and quality of customer service. \*Verify availability, receipt, storage, and restocking of supplies and materials, ensuring compliance with quality, safety, and hygiene standards. \*Supervise proper product preparation, control of shrinkage and incidents, and cash handling as applicable. \*Consolidate and report shift operational data, coordinate incident and malfunction resolution, and ensure compliance with policies, procedures, and other duties assigned by the immediate supervisor. Benefits and Conditions: 2000 soles (RC \+ Base) REMYPE payroll (15 days of vacation) Voluntary bonus in July and December (calculated similarly to the statutory bonus) 100% covered lunch Midweek days off (Monday to Thursday) Rotating schedule (day shift: 7:00 AM \- 4:00 PM; night shift: 2:00 PM \- 11:00 PM) District: San Isidro Salary: S/.1,900\.00 \- S/.2,000\.00 per hour Workplace: On-site employment