System Administrator I (Lima)

Description

Summary: This System Administrator I role involves supporting server and service alerts, escalating issues, executing maintenance tasks, and updating documentation within a leading behavioral health software provider. Highlights: 1. Support server and service alerts monitoring and management 2. Execute maintenance tasks according to established procedures 3. Elaborate and update area documentation **Job Description:** **Qualifacts** is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end\-to\-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non\-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for\-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services Report as having the top ranked Behavioral Health EHR solutions. **\*\* 2 days per week in office.** **The Opportunity:** System Administrator I **Your Responsibilities:** * Support with server and service alerts monitoring and management tasks. * Support in the escalation of alerts coordinating with the appropriate teams. * Execution of maintenance tasks according to established procedures. * Elaboration and update of documentation of the area. **Qualifications**: * Advanced English level. * Basic understanding of cloud computing concepts (AWS, GCP, or Azure). * Familiarity with Linux, networking fundamentals, and system administration. * Basic knowledge of containers (Docker) and version control (Git). * Exposure to scripting (Bash, Python) or Infrastructure as Code (Terraform) is a plus. **What we offer you:** * Economic bonus and merit review. * Full Health Insurance (EPS and oncologic) for you and your direct dependents. * Fully paid English lessons. * All legal benefits (CTS, 30\-day paid vacation per year, life insurance, etc.). **\*\* This company promotes the inclusion of people with disabilities in the workplace (Law No. 29973\).** Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.