call center operator

Description

Job Summary: We are seeking a proactive and organized Call Center Operator for appointment scheduling, multichannel customer service, and administrative support in dental imaging diagnostics. Key Highlights: 1. Continuous training and opportunities for professional growth. 2. Positive work environment. 3. Dynamic role with multichannel customer service. Join CDI PERÚ! We are the leading chain in Peru, specializing in dental imaging diagnostics Position: Call Center Operator Main Responsibilities: - Scheduling and confirming appointments - Contacting and following up with doctors and patients - Handling phone calls and messages - Providing service and responses across all communication channels: social media, website, WhatsApp, and other digital platforms - Coordinating schedules and providing administrative support Candidate Profile: - Candidates with customer service experience - Strong communication and problem-solving skills - Ability to work effectively in a dynamic, high-pressure environment - Multitasking capability while maintaining high levels of attention and customer service - Proactive, organized, and responsible attitude Requirements: - Basic proficiency in Excel and digital tools - Ability to work well in a team - Immediate availability - Experience in healthcare sector preferred but not required We Offer: - Positive work environment - Continuous training - Opportunities for professional growth - On-site position - Full-time employment Work Location: La Molina. -Requirements- Minimum Education: Secondary Education years of experience Knowledge Areas: Advisory capacity, Communication, Patience, Customer Service, Coordination, Customer Support Keywords: operator, operario, operator, callcenter, teleoperador, telefonista, telephonist, telefonico