Customer Service Advisor

Description

Job Summary: We are seeking a Customer Service and Cross-Selling Advisor to handle inquiries, offer products, and meet quality indicators. Key Responsibilities: 1. Customer call and inquiry handling 2. Offering additional products and services 3. Meeting quality and productivity indicators We require a Customer Service \+ Cross-Selling Advisor for the WOM Chile campaign in a fully remote modality. **Responsibilities:** * Customer call and inquiry handling. * Providing information on plans, services, devices, and billing. * Recording interactions in the system. * Offering additional products and services. * Meeting quality and productivity indicators. **Requirements:** * Residency in Lima or Callao. * A PC or laptop with Core i5 or equivalent processor and at least 8 GB RAM. * Minimum 3 months of experience in a call center. **(MANDATORY)** * Availability to work remotely. **Schedule:** * Monday to Sunday, 1:00 p.m. to 10:00 p.m. * One rotating day off. **Benefits:** * Fixed salary and performance and attendance bonuses. * Food card. * Full payroll registration from day one. * Referral bonus. * Corporate agreements and discounts. * Paid training and career development path. * Contests, prizes, and birthday gifts. Interviews: Thursday, 09/07 at 12:00 p.m., 2:15 p.m., and 5:30 p.m. via the following link: https://meet.google.com/bjx\-egpw\-xjk Workplace: Remote employment