Description
Job Summary:
We are seeking a Call Center Sales Supervisor for intangible products with experience in the telecom industry, focused on optimizing team performance and achieving targets.
Key Highlights:
1. Optimize call pacing and advise the team to achieve targets
2. Supervise activities, propose continuous improvements, and monitor KPIs
3. Train and motivate the team, and implement sales strategies
We are currently seeking a Call Center Sales Supervisor for intangible products, with telecom experience (e.g., Claro, Movistar, Entel) and a minimum of 6 months’ experience in this role.
Responsibilities:
Optimize call pacing, provide guidance and motivation to the team to achieve established targets
* Supervise activities conducted on the platform.
* Identify, propose, and execute continuous improvements.
* Monitor management KPIs and prepare reports.
* Train and motivate the sales team.
* Implement strategies to increase coverage and sales.
* Coordinate with various departments to ensure proper execution of commercial operations.
Working Hours:
Monday to Friday: 1:00 PM to 10:30 PM
Sundays: 8:00 AM to 1:00 PM
Salary: Up to S/.1,700.00 per month
Work Location: On-site employment