Afternoon Call Center Supervisor

Description

Job Summary: We are seeking a Call Center Sales Supervisor for intangible products with experience in the telecom industry, focused on optimizing call pacing and motivating the team. Key Highlights: 1. Optimize call pacing and motivate the team 2. Supervise activities and propose continuous improvements 3. Train and motivate the sales team to increase coverage We are currently searching for a Call Center Sales Supervisor for intangible products, with telecom experience (e.g., Claro, Movistar, Entel) and a minimum of 6 months’ experience in this role. Responsibilities: Optimize call pacing, provide guidance and motivation to the team to achieve established goals. * Supervise activities performed on the platform. * Identify, propose, and implement continuous improvements. * Monitor management metrics and prepare reports. * Train and motivate the sales team. * Implement strategies to increase coverage and sales. * Coordinate with various departments to ensure proper execution of commercial operations. Working Hours: Monday to Friday: 1:00 PM to 10:30 PM Sundays: 8:00 AM to 1:00 PM Salary: Up to S/.1,700.00 per month Work Location: On-site employment