SYSTEMS AND SUPPORT TECHNICIAN

Description

Job Summary: Maintenance, coordination, and execution of activities to administer IT resources, ensuring the operation and management of technological infrastructure. Key Responsibilities: 1. Maintain the IT infrastructure operational and functional 2. Administer and manage IT resources and software licenses 3. Ensure information protection and contingency plans Requirements: \- Associate degree in Computing, Information Technology, or related field \- Proficiency in Microsoft Office, computer networks, database management, operating system installation, backup management, and computer assembly \- 1 year of relevant work experience Responsibilities: 1\. Maintain the IT infrastructure (software, computers, peripherals, communication equipment, local networks, etc.) under their responsibility in optimal working condition, operating and monitoring system performance, and acting according to the requirements of each operating system, software, or equipment instructions, as applicable. 2\. Coordinate and execute activities required to administer the company's IT resources, ensuring broad utilization and proper functioning of technological support tools for management. 3\. Perform installations of equipment, products, or infrastructure according to specified requirements. 4\. Install, configure, and evaluate acquisitions of IT infrastructure—including structured cabling and internet connectivity—to ensure effective response to the company's needs. 5\. Administer, manage, and assume responsibility for acquiring all software licenses used by the company. 6\. Perform preventive maintenance and verify correct usage and replacement of consumable materials. Tasks include generating reports, assembling tapes or disks, executing diagnostic tests or programs, identifying faults, etc. 7\. Ensure information protection through backups and contingency plans aligned with data criticality. 8\. Monitor efficient use of Information Systems and control their quality to ensure reliability and alignment with institutional needs. 9\. Prepare reports, proposals, or suggestions regarding assigned work or systems under their responsibility. 10\. Verify the content of administrative reports when requested. 11\. Respond to user inquiries and requests regarding IT matters. 12\. Perform other duties related to this position as assigned by superiors and necessary for service requirements. 13\. Manage IT resources and/or supplies according to company needs. 14\. Configure and evaluate repair and/or decommissioning of IT equipment. Employment Type: Full-time Application Question(s): * AGE * DISTRICT * SALARY EXPECTATIONS Work Location: On-site employment