TECHNICAL SUPPORT COORDINATOR

Description

Position Summary: We are seeking a Technical Support Coordinator with leadership, organizational skills, and customer orientation to supervise teams and manage technical and SSOMA documentation. Key Responsibilities: 1. Coordination and supervision of technical staff 2. SSOMA documentation management and customer service 3. Leadership, organization, and proactivity **TECHNICAL SUPPORT COORDINATOR** We are currently seeking a professional to fill the position of **Technical Support Coordinator**, possessing leadership ability, organizational skills, and customer orientation. **Requirements:** * Degree in Administration and/or related fields * Minimum 4 years of experience * Age between 28 and 50 years * Immediate availability · Experience in coordination and supervision of technical staff. · Knowledge of preparation and management of documentation for **SSOMA** (Occupational Safety, Health, and Environment). · Excellent technical report writing, procedure drafting, email composition, and administrative documentation skills. · Experience in handling and following up on customer requests. · Ability to plan, coordinate, and supervise technical support activities. · Proficiency in Microsoft Office tools (Word, Excel, PowerPoint). · Ability to work under pressure and meet established deadlines. **Competencies:** * Leadership and personnel management. * Organization and planning. * Effective communication. * Proactivity and accountability. * Customer service orientation. * Analytical and problem-solving skills. * Orderliness and attention to detail. **Main Functions:** · Coordinate and supervise the technical support team. · Prepare and control SSOMA-related documentation. · Draft technical reports, procedures, and documentation required by customers. · Manage customer request handling and follow-up. · Coordinate the execution of technical services and activities. · Monitor compliance with internal procedures and quality standards. **Join our team and become part of a company committed to service excellence and continuous improvement.** Salary: S/.1,800\.00 \- S/.1,900\.00 per month Workplace: On-site employment