Job Summary: We are seeking a Telemarketer to provide customer service and support, schedule dental appointments, and deliver information promptly and accurately. Key Highlights: 1. Patient-centered care prioritizing their experience 2. Membership in the country's largest dental network 3. Teamwork and assertive communication The American Dental Center (COA) contributes to the holistic well-being of its patients through dental services that prioritize patient experience across all possible interactions with its team; these services are grounded in agility, quality, accessibility, and trust. We stand out as the nation’s largest dental network, featuring standardized processes and pioneering biosecurity protocols certified under ISO 9001. We are currently recruiting a Telemarketer responsible for delivering accurate customer service and support. What benefits will I receive? Formal employment from day one, including all statutory benefits. Bonuses and incentives Statutory life insurance, SCTR Corporate benefits What do I need to apply? Minimum (1 year) of experience as a Service Advisor, telemarketer, or call center agent. Availability to work full-time (48 hours per week) (Mon–Fri: 9:00–19:00 / Sat: 9:00–13:00) Intermediate-level Excel proficiency. What are my responsibilities? Accurately schedule dental appointments and preventive check-ups requested by patients via telephone and virtual channels. Promptly and efficiently handle incoming calls and transfer them to the requested extensions, departments, or phone numbers. Provide appropriate and accurate information as required. Schedule additional appointments in coordination with the treating dentist. Send appointment reminders via WhatsApp and/or SMS. Conduct monthly follow-ups with patients. Assist with other administrative tasks related to the department. Other duties assigned by the Operations Management. What competencies must I demonstrate? - Customer service and attention. - Attention to detail. - Organization and planning. - Teamwork. - Assertive communication. - Problem-solving. If you enjoy professional challenges and wish to join the country’s largest dental network, apply with us! We are an organization committed to equality and equal opportunity. Therefore, all our selection processes adhere to a policy of equal rights and opportunities, evaluating applicants without regard to economic or social status, physical or mental condition, origin, race, language, or any other factor. This job posting is applicable to persons with disabilities, in accordance with Law No. 29973, the Persons with Disabilities Act, and its Regulations.-Requirements- Minimum education: Technical years of experience Age: 20 years or older Keywords: call, callcenter, teleoperador, telefonista, telephonist, telefonico
Amaru Quispe
Computrabajo
Amaru Quispe
Computrabajo
