Description
Job Summary:
Provide support for process improvement through analysis, documentation, and development of digital solutions for automation and operational efficiency.
Key Highlights:
1. Support for process improvement in SAQ & Customer Service.
2. Contribution to process automation and operational efficiency.
3. Development of applications and workflows using Power Apps and Power Automate.
**Mission:**
Provide support for improving processes within the SAQ \& Customer Service Management Department through analysis, documentation, and development of digital solutions, contributing to process automation and operational efficiency.
Requirements:
* Power Apps (Intermediate/Advanced).
* Power Automate (Intermediate/Advanced).
* Power BI (Intermediate).
**\#LI\-ONSITE**
**\#PER**
Brand:
Gilat Satellite Networks
Who we are looking for:
* Graduate in Industrial Engineering, Business Administration, Telecommunications, Electronics, or related fields.
* Minimum 6 months of pre-professional experience in activities related to processes, automation, application development, or information analysis.
* Knowledge of flowchart or process mapping creation.
What you will do:
* Participate in information gathering for processes, coordinating with responsible parties and users from involved departments.
* Create and update flowcharts, process maps, and related documentation for analyzed procedures.
* Analyze processes and identify manual, repetitive tasks, delays, rework, and opportunities for improvement or automation.
* Develop and update automated applications and workflows using Power Apps and Power Automate.
* Create and update reports, KPIs, and monitoring dashboards using Power BI.
* Support tracking of improvement and automation initiatives, and perform other duties related to your professional training as assigned by your immediate supervisor.
Area of Interest:
Operations \& Supply Chain