Commercial Support

Description

Job Summary: Provide commercial and administrative support to coordinate sales and services, ensure customer satisfaction, and manage billing documentation. Key Responsibilities: 1. Administrative and commercial support 2. Order tracking and customer service 3. Documentation and reporting management **Requirements:** * University or technical graduate in engineering or administration (or related fields). * Proficiency in operating systems. * Ability to work collaboratively in a results-oriented team focused on sales targets. * Proactive attitude. * Intermediate-level proficiency in MS Office. * Minimum of 3 to 6 months of work experience in customer service and/or sales. * Preparation of quotations and service reports provided to customers. * Availability to work in Surco (Monterrico) Monday to Friday from 8 AM to 6 PM and Saturdays from 8 AM to 11 AM. **Responsibilities:** * Assist the Commercial Coordinator and executives with assigned administrative tasks. * Update the customer database. * Track purchase orders and service requests from our customers. * Request customer confirmations for delivered products and services. * Send and follow up on customer satisfaction surveys. * Prepare and track OTIs (Work Order Requests). * Notify customers regarding scheduled maintenance services. * Submit required documentation for billing purposes. * Submit performance reports to the immediate supervisor. * Ensure timely submission of reports. * Comply with company policies, procedures, and other duties related to the position. Salary: S/.1,130.00 - S/.1,300.00 per month Work Location: On-site employment