Job Summary: Provide high-quality and timely service to students by managing inquiries, procedures, and requests, thereby promoting their satisfaction and self-management. Key Responsibilities: 1. Promote student satisfaction and self-management 2. Participate in the development of continuous improvement plans 3. Optimize service delivery through technological solutions Provide high-quality and timely service to students by managing inquiries, procedures, and requests, thereby promoting their satisfaction and self-management. Responsibilities: Provide prompt and organized guidance. Organize, coordinate, and carry out reception, registration, data entry, distribution, and monitoring of services. Process complaints and claims, ensuring timely response, follow-up, and issuance of replies. Identify and implement technological solutions or other tools to optimize service delivery for inquiries, requests, procedures, complaints, or claims. Participate in developing the work plan and execute its continuous improvement projects. Perform other duties assigned by the immediate supervisor, consistent with the responsibilities of the position. Requirements: Graduate or Bachelor’s degree in Systems Engineering, Industrial Engineering, Environmental Engineering, Administration, Communications, Business Administration, Technical Professional programs, or related fields. Minimum 1 year of pre-professional internship experience in administrative activities and/or 6 months of administrative work experience. Proficiency in information technologies, customer service, and document handling procedures. Intermediate-level Microsoft Office skills. Benefits: Formal employment registration (payroll inclusion) Payment of benefits Positive work environment. Work Modality: On-site Location: Los Olivos. -Requirements- Minimum Education: University graduate years of experience Keywords: helper, assistant, auxiliary, aux, auxiliary, assistant, helper, aide, administrative
Amaru Quispe
Computrabajo
Amaru Quispe
Computrabajo
