Hotel Receptionist

Description

Job Summary: We are seeking a proactive Hotel Receptionist with excellent communication skills to ensure a positive and efficient experience for guests. Key Responsibilities: 1. Handles guest check-in/out and inquiries in a friendly manner. 2. Coordinates with other departments to ensure guest satisfaction. 3. Processes payments and manages reservations and special requests. **Hotel Receptionist** **Job Summary** We are looking for a proactive and communicative **Hotel Receptionist** to join our team. The ideal candidate will serve as the first point of contact for our guests, ensuring a positive and efficient experience from arrival to departure. **Responsibilities** * Manage guest check\-in and check\-out processes in a friendly and efficient manner. * Respond to guest inquiries via telephone, email, and in person, providing accurate information about facilities and services. * Process payments and manage guest accounts. * Coordinate with other departments (housekeeping, maintenance, restaurant) to ensure guest satisfaction. * Handle reservations and special requests. * Maintain cleanliness and order in the reception area. **Requirements** * Proficiency in English, intermediate to advanced level **(spoken and written).** * Prior experience in reception roles, preferably in the hospitality industry. * Excellent interpersonal and customer service skills. * Ability to effectively solve problems under pressure. * Knowledge of hotel management systems (desirable). * Positive attitude, professionalism, and strong organizational skills. Employment Type: Full-time, Permanent Salary: S/.1,300\.00 \- S/.1,500\.00 per month Work Location: On-site employment