Waitress

Description

Job Summary: We are seeking waitstaff committed to excellence in service and dedicated to delivering memorable experiences and personalized attention in a dynamic environment. Key Highlights: 1. Commitment to excellence and dedication to customer service 2. Personalized attention and handling of complaints or claims 3. Coordination with kitchen and bar for synchronized service We seek waitstaff committed to service excellence and passionate about delivering memorable experiences and personalized attention. Dynamic, proactive individuals with high empathy who embody our restaurant’s values and quality standards. Requirements: * Minimum 1 year of experience in similar roles (preferably in upscale restaurants or modern gastronomic concepts). * Excellent appearance, communication skills, and service-oriented attitude. * Ability to work under pressure and as part of a team. * Flexible schedule (availability for rotating shifts, weekends, and holidays). * Completed secondary education. * Preferred: training in hospitality, gastronomy, or customer service. Specific Knowledge: * Table service protocol (plating techniques, presentation, and plate removal). * Proficiency in digital order-taking systems and POS. * Techniques for personalized service and handling of complaints or claims. * Basic food safety and hygiene regulations. * Languages: Intermediate English (desirable) or other languages considered an asset. Responsibilities: * Provide courteous, efficient, and personalized service to each customer, ensuring a high-level experience. * Present the menu, make recommendations, and answer questions regarding dishes, wines, and pairing suggestions. * Accurately and efficiently take and manage orders. * Coordinate with kitchen and bar to ensure optimal delivery times and synchronized service. * Maintain cleanliness and order in your workstation and common areas. * Adhere to the restaurant’s established service protocols and quality standards. * Assist in setting up and breaking down the dining area before and after service. * Proactively manage customer satisfaction and resolve potential incidents. Employment Type: Full-time Salary: S/.2,200.00 - S/.2,700.00 per month Work Location: On-site employment