Description
Job Summary:
We are seeking a professional to monitor information, raise alerts, generate action plans, and participate in project management to improve channel operations.
Key Responsibilities:
1. Monitor information and generate action plans to improve operational performance
2. Participate in the management of evolutionary projects as Sponsor and Product Owner (PO)
3. Collaborate on cost analysis and functional solution design
**Do you want to develop your professional career?**
BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers.
Our people make the difference in our success.
**Contract Type:**
Regular (Indefinite)
**What Are We Looking For?**
Monitor BAU (Business As Usual) information for channels, including aggregated commercial management.
Raise alerts and generate action plans to improve channel operations from the customer and product perspectives.
Act as PMO for necessary improvements arising from audits and be responsible for post-implementation follow-up.
Collaborate on analyzing information related to the cost allocation process from Holding (FIGs).
Monitor channel process information and operational performance.
Raise alerts and generate action plans to improve channel operations from the customer and product perspectives.
Investigate pain points and design functional solutions.
Participate in managing evolutionary projects in the roles of Sponsor and Product Owner (PO), as required.
Collaborate in implementing these improvements and deploying them across all stakeholders.
Attend strategic meetings.
Prepare executive documents for top management.
Design action plans for execution.
Manage recurring committees with various stakeholder teams.
Perform other duties assigned by the leader and drive continuous improvement of the role.
**Responsible Banking**
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Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future.
We began with the spirit of helping others make the best financial decisions. That spirit remains today and inspires us to keep moving forward—prioritizing innovation and digital transformation—and making the opportunities of this new era accessible to everyone.
**Diversity**
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At BBVA, we believe that having a **diverse team** makes us a better bank.
For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to bring forth their best self.
**Our Values**
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**Our values define our identity** and serve as the driving force enabling us to fulfill our purpose and guiding all our actions and decisions.
**Legal Requirements**
If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by local labor and immigration regulations or applicable professional regulations for the position in that country.
In the event you become the final candidate, BBVA may assist you in processing the corresponding permit/visa, with the understanding that if, for any reason, (i.) the relevant visa and/or work permit and/or residence permit is not issued, or (ii.) any other requirements mandated by local labor and/or immigration and/or professional regulations applicable to the position in that country are not fulfilled, unfortunately you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the relevant country, please indicate so when applying for the position.