Collections Assistant - Full-time Employment

Description

Job Summary: We are seeking a Collections Assistant to manage the assigned portfolio, forecast collections, and coordinate with various departments to ensure achievement of collection targets. Key Responsibilities: 1. Personalized collections management and daily collection forecasting 2. Internal coordination to resolve payment incidents 3. Achievement of collection targets A company with over 35 years of experience in security and presence in countries such as Chile and Ecuador is currently seeking a Collections Assistant for our unit located in the Chorrillos area. Requirements: - University graduates in Accounting, Economics, Administration, or related fields. - Minimum of 1 year of experience in administrative collections tasks. - Advanced Excel skills (not mandatory). - Proficiency in accounting and financial systems (ERP, SAP, etc.). - Knowledge of collections management, credit analysis, and delinquency handling. - Intermediate-to-advanced Excel skills (pivot tables, financial formulas). Responsibilities: Conduct personalized collections management for the assigned portfolio via telephone calls and/or email correspondence, depending on the case. Prepare daily collection forecasts. Coordinate with supervisors and internal departments regarding issuance of collection letters or notarial notices. Provide the Collections Assistant with detailed documentation (invoice or receipt) to which the payment will be applied. Escalate cases involving clients with payment issues requiring decisions at the supervisory or managerial level. Coordinate with various internal departments—including Commercial, Operations, Payroll, among others—to resolve potential incidents hindering client payments. Meet the company’s overall collection target within established policies. Benefits: - Market-competitive remuneration. - Full-time employment with all statutory benefits. - Career progression opportunities. -Requirements- Minimum education: University degree 1 year of experience Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, cobro, payment, collection