Position Summary: We are seeking a Process Assistant to join the Processes and Digital Transformation department, focusing on the design, improvement, and monitoring of internal processes, as well as the preparation of documentation and reports. Key Highlights: 1. Key role in internal process improvement and design 2. Focus on digital transformation and operational optimization 3. Generation of reports and process documentation Corporación SIC, a solid company with over 25 years of service to its key clients, is currently seeking a PROCESS ASSISTANT to join the PROCESSES AND DIGITAL TRANSFORMATION department. · What do we need from you? - Bachelor’s degree in Industrial Engineering and/or Administration. - Knowledge of Bizagi. - Minimum 2 years’ experience in process improvement. - Advanced-level proficiency in computer tools (Excel, Word, PowerPoint, Microsoft Office 365). - Knowledge of reporting tools (Power BI). - Experience with indicator management. · What will be your responsibilities? - Conduct information gathering for designing and redesigning the company’s internal processes. - Analyze and identify opportunities for improvement in processes and procedures. - Develop and map operational processes, including procedures, flowcharts, manuals, and related documentation. - Monitor implementation plans for process improvements. - Analyze process activities for simplification and optimization, considering value-added criteria. - Generate tracking reports for implemented activities and improvements. - Collect and analyze relevant information for process improvement. - Ensure compliance with policies and procedures related to process management. - Supervise the proper execution of assigned processes. - Develop procedures, flowcharts, manuals, policies, among others. - Generate tracking reports for assigned activities. - Perform other related duties as directed by your immediate supervisor. · What will be your working conditions? Working hours: Monday to Friday, 8:00 a.m. to 6:36 p.m. Office location: La Molina. -Requirements- Minimum education: University graduate 2 years of experience Keywords: helper, assistant, auxiliary, aide, ayudante, asistente, auxiliar, aux