Description
Job Summary:
We are seeking Collections Advisors to manage the recovery of overdue debt, negotiate payments, rehabilitate accounts, and maintain commercial relationships with customers.
Key Highlights:
1. Recovery of overdue debt and payment negotiation
2. Tracking of commitments and updating of records
3. Maintaining commercial relationships with customers
PENALTY COLLECTION ADVISORS - BCP
· RESPONSIBILITIES:
Recovery of overdue debt by contacting customers to negotiate payments and rehabilitate accounts, negotiating flexible agreements, tracking commitments, updating records, handling payment inquiries, and applying strategies to reduce delinquency while maintaining commercial relationships.
· WORK SCHEDULE:
Monday to Friday, 8:00 AM – 6:30 PM / Saturdays, 9:00 AM – 12:00 PM (1 or 2 Saturdays per month)
· Fixed day off: Sundays
· * Worked Saturdays are compensated
* Locations: Arequipa, exact address pending
· TRAINING:
One-month training program during which collections responsibilities are gradually assumed, starting with low-value accounts.
Contract signing from the first day of training.
Training conducted during the same working hours as regular duties.
Welcome bonus: PEN 50.00
Completion bonus: PEN 100.00 (only if no absences or tardiness occur)
· REQUIREMENTS:
* Junior Advisor: Experience in ATC/sales via call center, or no experience (but if no experience, must have studies in administration, engineering, finance, or related fields)
* Senior Advisor: 6 months’ experience in call center sales
* Top Advisor: 1 year’s experience in penalty collections
* If the advisor has experience, higher education is not required.
* Age: Up to 40 years old (preferred)
* Gender: No preference
· BENEFITS:
- Junior Advisor: PEN 1200.00
- Senior Advisor: PEN 1350.00
- Top Advisor: PEN 1550.00
- Mobility bonus: PEN 100.00
- Bonus of PEN 100.00 at the 2nd–6th month and upon completing one year
- Schooling bonus
(*) Bonuses are subject to attendance
· * Full payroll registration
* Contract type: For necessity or increase in activities (with option for renewal)
* Profit-sharing participation: NOT APPLICABLE
* Vacation: Full (one full month)
* CTS: 100% coverage
* Year-end bonuses: 100% coverage
* ESSALUD health insurance
* Family allowance.
-Requirements- Minimum education: Technical
years of experience
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