APPOINTMENT MANAGER

Description

Job Summary: We are seeking a digital sales professional to manage WhatsApp messages, identify medical needs, and close appointments/procedures by applying consultative selling techniques and ethically generating urgency. Key Highlights: 1. WhatsApp message management and sales closure. 2. Application of consultative selling techniques and objection handling. 3. Desirable experience in clinics or private healthcare services. Main Responsibilities * Respond promptly and empathetically to incoming WhatsApp messages. * Identify patient needs and present personalized medical solutions. * Clearly communicate the benefits and outcomes of offered treatments. * Persuade patients to schedule a medical appointment or purchase a procedure. * Apply consultative selling techniques and objection handling. * Proactively follow up with interested patients until sale closure. * Ethically generate a sense of urgency (e.g., limited slots, exclusive promotions). * Maintain an updated medical schedule with confirmed appointments and ongoing follow-ups. * Achieve monthly targets for appointment and procedure bookings. * Participate in team meetings to share learnings and improve commercial pitch. **Requirements** * Technical or university degree in sales, marketing, administration, healthcare, or related fields. * Minimum 1 year of experience in digital channel sales (WhatsApp, social media, CRM). * Desirable experience in clinics, aesthetic centers, or private healthcare services. Knowledge: * Sales and closing techniques * Use of WhatsApp Business, Woztell, or other digital tracking tools. * Desirable: basic knowledge of high-ticket medical or aesthetic treatments. Employment Type: Full-time Salary: S/.1,100.00 \- S/.1,200.00 per month Application Question(s): * Are you available to work full-time on-site in Lince? (Schedule: Monday to Friday, 8 AM to 5:30 PM; Saturdays, 8 AM to 2:30 PM) Work Location: On-site employment