Description
Job Summary:
Coordinate services, attend to customers, manage administrative and commercial documentation, and support business management.
Key Highlights:
1. Customer service and service coordination
2. Administrative and commercial documentation management
3. Support in business management
**Main Responsibilities**
* Answer customer calls and inquiries.
* Coordinate and schedule new services requested by customers.
* Monitor scheduled services and verify their execution.
* Maintain constant communication with customers and operational staff.
* Coordinate service dates, times, and details.
* Prepare, organize, and control administrative and commercial documentation.
* Send quotations, service orders, payment receipts, and other documentation required by customers.
* Track the dispatch and receipt of documents.
* Register and keep customer and service information up to date.
* Follow up on customer requirements, requests, and observations.
* Coordinate with the operations department for service scheduling and delivery.
* Assist in preparing administrative and commercial reports.
* Monitor pending services, rescheduling, and completed services.
* Support activities related to the company's commercial and administrative management.
Requirements
* **Education:** Technical degree or currently studying Administration, Accounting, Commercial Management, or related fields.
* **Experience:** 1 year in administrative, commercial, customer service, or similar roles.
* **Knowledge:** Microsoft Office, especially Excel.
* **Competencies:** organization, effective communication, follow-up, customer orientation, responsibility, and ability to work under pressure.
Salary: S/.1,130\.00 \- S/.1,500\.00 per month
Work Location: On-site employment