Collections Manager

Description

Job Summary: We are seeking a Collections Manager to contact, negotiate with, and advise clients regarding their debts, ensuring compliance with payment agreements and recovery targets. Key Highlights: 1. Experience in collections management and debt negotiation 2. Opportunities for professional growth and development 3. Dynamic and challenging work environment **REQUIREMENTS:** * Technical or university studies in Administration, Accounting, Finance, Economics, or related fields. * Minimum 1 year of experience in collections management, customer service, call centers, or similar areas. * Experience in debt negotiation, payment agreements, or portfolio recovery. * Knowledge of CRM and/or Finance. **RESPONSIBILITIES:** * Contact clients by phone to inform them about the status of their debts and upcoming payment due dates. * Negotiate assertive and respectful payment agreements, setting timelines and payment methods aligned with the client's needs. * Conduct detailed follow-up on established payment agreements with clients and ensure their fulfillment. * Provide advisory and guidance to clients, offering current and most suitable options to settle their debt. * Meet the company-established portfolio recovery indicators and targets. * Record and update payment information and client interactions in the company's management systems. * Collaborate with other departments to resolve issues related to client debts and payments. * Report daily activities—including executed collections and received payments—to supervisors. **WORK CONDITIONS:** * Salary: S/.1,200 \+ HIGH COMMISSIONS * Formal employment from day one, including all statutory benefits under the general regime (bonus, CTS, standard insurance, paid vacations). * Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. * We offer a dynamic and challenging work environment, with opportunities for professional growth and development. Salary: Starting at S/.1,200\.00 per month Application Question(s): * Have you worked managing collections for written-off or hard-to-recover portfolios? * • Are you available to work Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. (occasional Saturdays)? * Do you agree with the base salary of S/.1,200 under the general payroll scheme, plus commissions? * What is your availability to assume this position? Work Location: On-site employment