FULL-TIME CUSTOMER SERVICE

Description

Job Summary: We are looking for an organized, analytical, and effective communicator to serve as a Customer Service and Experience Assistant, supporting customers and following up on their requests. Key Highlights: 1. Career path and professional growth 2. Opportunity to develop yourself in a logistics company 3. Contribute to strengthening customer relationships At DINSIDES COURIER, we seek a **Customer Service and Experience Assistant** We are looking for an organized, analytical, and effective communicator capable of supporting customers, following up on their requests, and contributing to clear, agile, and reliable service. **What We Offer:** ✅ Salary: S/1,200\+KPI-based bonus ✅ Biweekly payment. ✅ Benefits under the MYPE labor regime. ✅ Career path and professional growth. ✅ Opportunity to develop yourself in a logistics company. **Main Responsibilities:** * Provide clear and useful information to new customers to facilitate their service experience. * Follow up on requests and updates, ensuring timely and well-organized communication. * Adhere to customer service and support standards. * Identify opportunities to improve the customer experience and propose optimization measures. * Strengthen customer relationships through attentive, efficient, and satisfaction-oriented service. **Key Requirements:** * Attention to detail. * Clear, empathetic, and assertive communication. * Analytical ability, organizational skills, and follow-up capability. * Customer orientation and commitment to continuous improvement. Employment Type: Full-time Salary: S/.1,200\.00 \- S/.1,400\.00 per month Work Location: On-site employment