Customer Service Executive

Description

Job Summary: We are seeking a Customer Service Executive to provide information and support throughout the admissions process, while maintaining educational quality and institutional values. Key Highlights: 1. Minimum 1 year of experience in Customer Service, preferably in the education sector. 2. Technical studies in Secretarial Science, Administration, or related fields. 3. Excellent communication and persuasion skills. The **TRILCE Educational Organization**, with 46 years of experience in the Education sector, requires a **Customer Service Executive for its branch located in Villa María**. We take pride in delivering high-quality education and seek representatives who embody our values and help convey information about our schools’ admissions process and academic methodology through sound service practices. ***Requirements:*** * Minimum 1 year of experience in Customer Service, preferably in the education sector. * Technical studies in Secretarial Science and/or Administration and/or related fields. * Experience in collections and POS system management. * Excellent communication and persuasion skills. * Leadership ability and teamwork skills. ***Responsibilities:*** * Provide accurate and timely information about our educational services. * Follow up with prospective clients via phone calls, emails, and messages. * Address inquiries from parents and refer them to the appropriate departments. * Manage the distribution of received external correspondence and documentation. * Collaborate closely with other departments to ensure effective customer service. * Collect payments for educational services through the channels established by the institution. * Perform other duties related to area management or as otherwise assigned. ***Benefits:*** * Join a market-leading company in the educational sector. * Social benefits in accordance with applicable law. Employment Type: Full-time Work Location: On-site employment