Collections Intern

Description

Job Summary: Provide operational and analytical support in collections management, executing campaigns, generating reports, and managing the portfolio and communications. Key Responsibilities: 1. Operational and analytical support in collections management 2. Management of communication campaigns and reporting 3. Students of Administration, Industrial Engineering, Economics, or related fields **Job Description** ---------------------- Provide operational and analytical support to collections management, ensuring campaign execution and report generation. Plan and schedule collections communication campaigns (SMS, Push Notifications, and Email) according to the established timeline. Execute and distribute daily preventive portfolio assignments to external collection channels and BOT. Manage suppression lists, ensuring restricted accounts are excluded from campaigns and collection activities. Prepare and send performance and KPI reports for collections activities conducted by external agencies and vendors. Provide analytical and operational support to the Collections team for campaign tracking and achievement of departmental objectives. **Candidate Requirements** -------------------------- * Students of Administration, Industrial Engineering, Economics, or related fields. * Prior experience in collections (preferred) * Intermediate/advanced proficiency in SQL, GOOGLE CLOUD, and Excel (mandatory) * Proficiency in Power BI (preferred) * Competencies: teamwork, communication at all levels This position is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose \- Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront—driving us to continuously reinvent ourselves and deliver the best shopping experience at every touchpoint with us.