Professional Collections Intern

Description

Job Summary: We are seeking a professional collections intern to manage collections and customer service, ensuring customer satisfaction and effectively channeling complaints. Key Highlights: 1. Call center and/or customer service experience 2. Warmth of service, empathy, and excellent customer treatment 3. Affiliation with a prestigious insurance company **At Quálitas Insurance Company, a multinational company specializing in automotive insurance, we are seeking a Professional Collections Intern:** **Requirements:** * Technical professionals and/or recent graduates in Administration, Accounting, or related fields. * Experience in call center and/or in-person customer service. * Warmth of service, empathy, and excellent customer treatment. * Availability to undertake professional internships in San Isidro. **Responsibilities:** * Conduct collections from customers, maintaining proper control and filing of corresponding documentation for assigned accounts. * Address internal and external customer requests related to collections—either in person, by phone, or through other channels—according to established processes, providing responses or channeling complaints to the appropriate departments to ensure customer satisfaction. * Perform other duties assigned by the department. **Benefits:** * Professional internship certificate. * FOLA insurance. * Economic stability. * Career development path. * Positive work environment. * Ongoing training. * Affiliation with a prestigious insurance company. In compliance with Law No. 29973 and its regulations, we promote equal opportunities and welcome applications from persons with disabilities. Our selection process is free from discrimination based on gender, sexual orientation, marital status, nationality, religion, economic condition, or other factors. Workplace: On-site employment