Remote Operator – Peru (Remote)

Description

Summary: Seeking a reliable and professional remote operator to provide excellent patient support and assist with daily office coordination for a U.S.-based medical practice. Highlights: 1. Provide excellent patient support for a medical practice 2. Assist with daily office coordination 3. Work independently while following New York business hours We are looking for a reliable and professional **Remote Operator located in Peru** to join our team. This position focuses on providing excellent patient support and assisting with daily office coordination for a U.S.\-based medical practice. The ideal candidate is comfortable speaking on the phone in English, detail\-oriented, and able to work independently while following **New York business hours**. **Responsibilities** * Answer incoming phone calls from patients in a professional and courteous manner. * Assist patients with scheduling, rescheduling, or canceling appointments. * Provide general information to patients regarding services. * Make outbound calls to remind patients of upcoming appointments. * Contact insurance companies to verify coverage and benefits for medical equipment. * Accurately record and update patient information. * Follow communication scripts and guidelines to ensure consistency and quality. **Requirements** * Strong verbal communication skills in **English**. * Previous experience in customer service, medical office support, or call center environments (preferred, not required). * Reliable internet connection and a quiet, professional home workspace. * Ability to multitask and handle patient interactions with empathy and professionalism. * Basic computer skills (email, scheduling tools, data entry). Job Types: Full\-time, Permanent Pay: S/.500\.00 per month Application Question(s): * This position requires availability Monday to Friday (New York Time): Monday to Thursday: 8:00 AM – 7:00 PM (NY Time) Friday: 8:00 AM – 5:00 PM (NY Time) Lunch break: 1 hour Please confirm that you are able to commit to this schedule without conflicts. * Do you currently have any other commitments (work, study, or personal) that would interfere with this role’s schedule? * Are you comfortable with a monthly salary of USD 500 for this role? Work Location: Remote