Description
Job Summary:
We are seeking a Store Trainer to train and onboard new employees, ensuring quality and service standards.
Key Highlights:
1. Training and onboarding of new employees
2. Ensuring quality and service standards
3. Employee development in stores
We are looking for a Store Trainer to ensure the proper training and onboarding of our new employees, guaranteeing compliance with Subway's quality and service standards.
**What We Offer:**
* Flexible working hours.
* Two monthly meal vouchers.
* Meals provided during store work shifts.
* Certified virtual training related to customer service.
**What We Look for in You:**
* University or technical graduate in Administration, Psychology, Human Resources, or related fields.
* Minimum 6 months to 1 year of experience in human resources, training, or employee coaching.
* Customer service or quick-service restaurant experience is preferred.
* Intermediate-level Excel proficiency.
* Availability for in-person work and travel between stores.
* Excellent communication, leadership, and teaching skills.
**Your Responsibilities:**
* Execute recruitment processes at stores.
* Monitor and follow up on contract signing procedures.
* Conduct in-store training and coaching for new employees.
* Coordinate employee deployment to stores upon completion of training.
* Send documents and uniforms to stores weekly, and update and manage office supplies and recruitment materials inventory.
* Track expiration dates of health certificates and BPMA certifications, ensuring compliance with established requirements.
* Monitor progress and completion of virtual training courses, ensuring adherence to scheduled deadlines.
* Provide support to store managers on matters related to employee training and development.
Application Question(s):
* Please provide your current phone number for contact purposes
Work Location: On-site employment