Customer Service Agent

Description

Job Summary: We are seeking Customer Service Agents to handle inquiries, resolve incidents, and ensure an empathetic service experience at a FinTech company. Key Highlights: 1. Opportunity to build a career path 2. Excellent working atmosphere 3. Ensure a fast, clear, and empathetic service experience At **Préstamo365**, a FinTech company, we are currently looking for **Customer Service Agents** to join our on-site team at our San Isidro office. Main Responsibilities * Handle customer inquiries, questions, and requests through our support channels. * Follow up on and resolve operational incidents and application processing. * Ensure a fast, clear, and empathetic service experience. Requirements * Minimum of **6 months of customer service experience**. * Minimum of **6 months of call center experience**. * Strong verbal communication skills and excellent written expression. * Basic proficiency in technological tools and customer service platforms. * Availability to work full-time **on-site in San Isidro**. Benefits * **Fixed salary:** S/ 1,300 \+ Commissions (average range: S/ 300 \- S/ 1,300\). * **Full payroll registration and formal contract from day one** (including all statutory benefits: biannual bonus, CTS, vacation, and EsSalud). * Opportunity to build a career path. * Excellent working atmosphere. Salary: S/.1,300\.00 \- S/.2,600\.00 per month Relocation/moving capability: * San Isidro, Lima: Ability to commute to work without difficulty or plan to relocate before starting employment (Mandatory) Experience: * Call center: 1 year (Mandatory) Workplace: On-site employment