TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: We are seeking a technical support technician for diagnosis, repair, installation, and maintenance of computer equipment, including technical consultation for customers and warranty management. Key Responsibilities: 1. Diagnosis and repair of equipment under warranty (PCs, laptops, monitors). 2. Installation and configuration of operating systems and software. 3. Technical consultation for customers and warranty management. **Main Responsibilities:** * Diagnosis and repair of equipment under warranty (PCs, laptops, monitors). * Installation and configuration of operating systems, software (Microsoft Office, antivirus, Windows 10\), and other applications. * Physical refurbishment of equipment, including cleaning and replacement of damaged components. * Installation and maintenance of computing equipment (laptops, CPUs, monitors), local networks, and peripherals. * Technical consultation for customers, both in-person and remotely. * Warranty management and component replacement. * Teamwork and leadership in technical support projects. * Other duties as assigned by the immediate supervisor. **Requirements:** * Solid knowledge of software and hardware. * Proactive attitude and willingness to learn. * Ability to work in teams and lead technical processes. * Experience in technical support and maintenance of computer equipment. Employment Type: Full-time Salary: Starting from S/.1,400\.00 per month Work Location: On-site employment