Multinational company present in 13 countries with over 2,000 employees, providing mass support services and leading in information technologies. We are currently seeking top talent to fill the position of: **Customer Service Advisor (Cross-selling)** **REQUIREMENTS:** * Completed secondary education. * **Minimum 6 months’ experience in face-to-face or call center customer service** * Availability to work **on-site for the first three months** at our office in Surquillo (5 minutes from Open Plaza Angamos, 15 minutes from Angamos Station on Line 1, and 12 minutes from Canaval and Moreyra Stations on the Metropolitano) — starting in the fourth month, you will transition to a **HYBRID work model** **Working Hours:** Monday to Friday, **6:30 AM to 5:00 PM**, fixed schedule — weekend rest **RESPONSIBILITIES:** * Handle customer inquiries via phone calls, WhatsApp, and email channels for corporate clients. * Identify client needs and follow up accordingly. * Verify eligibility and offer cross-selling opportunities (mandatory) **BENEFITS:** * **10 days of 100% virtual training** (paid) * **Fixed monthly salary of S/ 1,130 (increases starting in the fourth month)** * **Performance bonus of S/ 450** * Certification bonus * Formal employment registration with all statutory benefits (CTS, bonuses, vacation, family allowance, social security) * Food card * Tools for hybrid work management * Employer-covered EPS percentage * Corporate benefits (discounts at restaurants, cinemas, etc.) Employment type: Full-time Salary: S/.1,500.00 – S/.1,650.00 per month Application question(s): * Do you have experience in call center or face-to-face customer service? Please briefly describe. * Are you available to work on-site for the first 3 months in Surquillo? Afterwards, you will switch to hybrid/remote mode. * Please provide your phone number and WhatsApp number so we can contact you. Work location: On-site employment